Guarantees - The Garden Trellis Company

All our bespoke products are built using quality materials by our team of skilled and experienced craftsmen

We have been trading successfully for over 30 years and are proud of the many items that we have made and delivered throughout the U.K. Our guarantees below should be used as a guide, each bespoke project will have its own issues that our project managers can explain should this be required.

As the majority of what we build is made from natural materials, maintenance will be required. We do try to minimise this by carefully hand selecting the best possible timber.

Guarantees & Accreditations

Our workmanship is guaranteed for 12 months from date of delivery or the completion of the installation.
The majority of the timber we use is guaranteed between 12 – 15 years.
Furniture (hinges and handles etc) are guaranteed for 12 months.
Exterior paint finishes are guaranteed against peeling and flaking for 12 months, recoating is recommended every 4 – 6 years, this is dependent on a number of issues that will be specific to the position of the product i.e exposure to sun, wind, rain and whether it is near the coast.

Timber

Look out for our FSC® and PEFC Certified products online.

We are also members of Timber Development UK, the largest, most comprehensive supply chain body for timber in the UK.

Health & Safety

We are CHAS accredited for health and safety.

Luxury Property Forum

We are members of the The Luxury Property Forum, the official forum for the luxury property sector. An exclusive and carefully curated membership that facilitates the advancement of the luxury property industry through networking, developing strong collaborations, shared knowledge, experience and contacts.

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