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Terms & Conditions - Ready Made

 

  1. Interpretation
    Terms of Website use
  2. Other applicable terms
  3. Changes to our Website
  4. Accessing our Website
  5. Website Intellectual property rights
  6. No reliance on information
  7. Limitation of our liability
  8. Viruses
  9. Third party links and resources in our Website
  10. Contact us
    Supply of Goods
  11. Basis of contract
  12. Goods
  13. Cancellation
  14. Delivery - Please refer to the Delivery Guide of the Supplier
  15. Quality
  16. Title and risk
  17. Price and payment
  18. Guarantee/refund policy
  19. Weather
  20. Shortages or incorrect goods
  21. Limitation of liability
  22. Force majeure
  23. General
  24. Contact and Notices
  25. Disclaimer



 

Thank you for spending time on our Website. Please take time to read the following terms and conditions (together with the documents referred to therein) before ordering any Goods from our Website, as they explain your rights and obligations for any sales. You should understand that by ordering any of our Goods, you agree to be bound by these terms and conditions.

1. Interpretation
1.1 Definitions. In these Conditions, the following definitions apply:
Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.
Conditions: standard terms and conditions of sale set out in this document and include any special terms and conditions agreed in writing between the Buyer and the Seller and as amended by us from time to time in accordance with clause 23.6.
Contract: the contract between the Supplier and the Customer for the sale and purchase of the Goods in accordance with these Conditions.
Customer or 'you': the person or firm who visits the Website or purchases the Goods from the Supplier - i.e. the person who accepts a quotation from the Supplier for the sale of the Goods and whose order for the Goods is accepted by the Supplier.
Force Majeure Event: has the meaning given in clause 22.
Goods: the goods (or any part of them) set out in the Order
Order: the Customer's order for the Goods, as set out in the Customer's order form.
Supplier or 'we'/'us': The Garden Trellis Company (registered in England and Wales with company number 4586879) with registered address 355A Old Road, Clacton-On-Sea, Essex, CO15 3RQ and VAT No. 665 580801.
Website: www.gardentrellis.co.uk
1.2 Construction. In these Conditions, the following rules apply:
(a) A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
(b) A reference to a party includes its personal representatives, successors or permitted assigns.
(c) A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.
(d) Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
(e) A reference to writing or written includes faxes and emails.

Terms of Website use
1.3 These terms and conditions (together with the documents referred to herein) tells you the terms of use on which you may make use of our Website, whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our Website.
1.4 Please read these terms of use carefully before you start to use our Website, as these will apply to your use of our Website. We recommend that you print a copy of this for future reference. By using our Website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our Website.
1.5 Using our Website could not be easier. Just browse our shop, and add any items that you wish to buy into your basket. After you have finished your selection, click on your basket and you will be asked for a few details that we need to be able to complete the order.

2. Other applicable terms
2.1 These terms of use refer to the following additional terms, which also apply to your use of our Website:
(a) Privacy Policy: www.gardentrellis.co.uk/page/privacy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
(b) Environmental: www.gardentrellisdirect.co.uk/article.php/11/environmental_policy which sets out the permitted uses and prohibited uses of our Website. When using our Website, you must comply with this Environmental Policy.
(c) Cookie Policy: www.gardentrellisdirect.co.uk/page/cookie-policy which sets out information about the cookies on our Website.
2.2 If you purchase goods from our Website, our Terms and conditions of supply as detailed below will apply to the sales.

3. Changes to our Website
3.1 We may update our Website from time to time, and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update . We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

4. Accessing our Website
4.1 Our Website is made available free of charge.
4.2 We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.
4.3 You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

5. Website Intellectual property rights
5.1 We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
5.2 You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.
5.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
5.4 Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.
5.5 You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
5.6 If you print off, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our discretion, return or destroy any copies of the materials you have made.

6. No reliance on information
6.1 The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.
6.2 Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up-to-date.

7. Limitation of our liability
7.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
7.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.
7.3 We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(a) use of, or inability to use, our Website; or
(b) use of or reliance on any content displayed on our Website.
7.4 If you are a business user, please note that in particular, we will not be liable for:
(a) loss of profits, sales, business, or revenue;
(b) business interruption;
(c) loss of anticipated savings;
(d) loss of business opportunity, goodwill or reputation; or
(e) any indirect or consequential loss or damage.
7.5 If you are a consumer user, please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
7.6 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any Website linked to it.
7.7 We assume no responsibility for the content of websites linked on our Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
7.8 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply below.

8. Viruses
8.1 We do not guarantee that our Website will be secure or free from bugs or viruses.
8.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.
8.3 You must not misuse our Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

9. Third party links and resources in our Website
9.1 Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only.
9.2 We have no control over the contents of those sites or resources.

10. Contact us
10.1 To contact us, please email info@gardentrellis.co.uk.
Thank you for visiting our Website.

Supply of Goods

11. Basis of contract
11.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. An agreement for the Supplier to sell Goods is made on these Conditions when the Supplier accepts an order placed by a Customer online via the Supplier's Website. The Supplier shall set out the product description, price with VAT and delivery charges on the order page.
11.2 The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order submitted by the Customer are complete and accurate.
11.3 When confirmation of an Order is received by the Customer from the Supplier, this is to indicate that the Supplier have received the Order. It does not indicate that a Contract exists between the parties and the prices and availability of the Goods are subject to change without further notice to the Customer..
11.4 Such terms as set out within clause 11.3 has been included to protect the Supplier in the case that a mistake has been made in pricing, including but not limited to having inadvertently under-priced goods, no longer being able to supply particular Goods for some reason. In the case of a change of price of the Goods, the Supplier will endeavour to contact the Customer to ensure that the revised price for the Goods is acceptable.
11.5 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Supplier which is not set out in the Contract.
11.6 Any samples, drawings, descriptive matter, or advertising produced by the Supplier and any illustrations contained on the Supplier's Website or brochures are produced for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract or have any contractual force.

12. Goods
12.1 The Goods are described on the Supplier's Website.
12.2 The quantity and description of the Goods will be set out in Order (if accepted by the Supplier).
12.3 If the Customer has made a mistake in its Order and cannot correct it in the Order basket section of the Supplier's Website, the Customer is to contact the Supplier as soon as reasonably practicable and in any event within 48 hours of placing the Order, at which point, the Supplier shall correct the mistake. The Customer shall at all times ensure that the terms of any Order and any applicable specification are complete and accurate.
12.4 All specifications, illustrations, colours, drawings and diagrams on the Supplier's Website, in its catalogues, trade literature and other published matters are of a generally informative nature and are approximate only and none of these form part of any Contract or give rise to any independent or collateral liability of whatsoever nature on the part of the Supplier and it shall be under no liability whatsoever for inaccuracies, changes or alterations in dimensions or measurements given, quoted or made by the Supplier.
12.5 The Supplier reserves the right to amend the specification of the Goods if required by any applicable statutory or regulatory requirements.

13. Cancellation
13.1  You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services.
13.2 Your right to return products does not apply to painted goods as they are made to your specification.
13.3  If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them.
13.4 To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address.
13.5 You can cancel by email: info@gardentrellis.co.uk, or call 01255 688361, or write to: The Garden Trellis Company Ltd, 355a Old Road, Clacton-on-Sea, Essex, CO15 3RQ
13.6 If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods less the cost of the original delivery.
13.7 We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied.

14. Delivery - Please refer to the Delivery Guide of the Supplier
14.1 The Supplier shall ensure that each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, all relevant Customer and Supplier reference numbers, the type and quantity of the Goods, special storage instructions (if any) and, if the Order is being delivered by instalments, the outstanding balance of Goods remaining to be delivered.
14.2 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier will aim to deliver the Goods within the Order within 1– 3 weeks of communicating acceptance of the Order in accordance with clause 11.3, depending on the type, number ordered and stock levels but delivery times cannot be guaranteed.
14.3 The Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at any time after the Supplier notifies the Customer that the Goods are ready.
14.4 It is the responsibility of the Customer to ensure that the Goods may be delivered by the Supplier in accordance with the terms of this clause and to ensure that the delivery and delivery transportation of the Supplier for the Goods is able to access the Delivery Location accordingly. Should this not be possible, delivery of the Goods shall be deemed to have taken place in accordance with clause 14.6 upon the delivery of the Goods as close to the Delivery Location as possible. Thereafter, the Goods will be the responsibility of the Customer accordingly.
14.5 The Supplier's delivery drivers will offload Goods at the entrance to the Customer's premises only, as the Supplier is not insured to carry Goods through such premises.
14.6 Delivery shall be deemed to take place on the occurrence of the first point in time of any of the following events (‘Deemed Delivery’):
(a) the physical handing over of the Goods to the Customer or its delegated agent at the Delivery Location; or
(b) upon the Supplier placing of the Goods in its own storage facilities at the Customers request; or
(c) upon the Customer's failure or refusal to accept delivery.
14.7 In the event of any failure to make delivery or delay in delivery, as well as damage to the Goods in transit or storage (even if caused by the Supplier's negligence) the Supplier's liability shall be governed in accordance with clause 21 of these terms and conditions. Failed delivery attempts either by the Supplier or its couriers may incur redelivery charges
14.8 The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
14.9 If the Customer fails to take delivery of the Goods, then, except where such failure or delay is caused by a Force Majeure Event or the Supplier's failure to comply with its obligations under the Contract:
(a) delivery of the Goods shall be deemed to have been completed at 9.00 am on the day of attempted delivery;
(b) the Supplier shall inform the Customer of the failed delivery by email; and
(c) the Supplier shall store the Goods, at the risk and expense of the Customer, until delivery takes place, and charge the Customer for all related costs and expenses (including insurance, storage and redelivery costs).
14.10 If 28 days after the day on which the Supplier has attempted delivery and subsequently notified the Customer of this failed attempted delivery and that the Goods were ready for delivery, the Customer has not taken delivery of them, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.14.11 It is the responsibility of ‘The Customer’ to provide free and unobstructed access for product delivery. If access to your delivery address is restricted, please let us know. Deliveries only include one member of staff and we will deliver your order to the main entrance of the delivery address only. Our drivers will make every effort to deliver the goods as close as possible to the main entrance on the ground floor. If that is not possible due to road surface or other conditions beyond our control, our drivers are instructed to unload the goods beside, or close to, the vehicle on firm ground. Customers are encouraged to accept their first offered delivery date as stock availability and alternative delivery dates cannot be guaranteed at all times.

15. Quality
15.1 The Supplier warrants that on delivery the Goods shall conform with their description and any applicable specification and be free from material defects in design, material and workmanship both on delivery and for a further 12 months from the date of delivery.
15.2 If any Goods sold by the Supplier are defective, the Customer is to contact the Supplier immediately and shall quote its order number in all correspondence.
15.3 Subject to clause 15.5, if:
(a) the Customer gives notice in writing to the Supplier during the warranty period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 15.1 and in the case of damage in transit by the carrier, within 3 days of the date when the Goods would in the ordinary course of events have been received;
(b) the Supplier is given a reasonable opportunity of examining such Goods, as part of which the Supplier has the option of requesting the Customers proof of purchase; and
(c) the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier's place of business at the Supplier's cost.
15.4 The Supplier shall, at its discretion, repair or replace the defective Goods (or defective part), with the same or a suitable similar product or refund the price of such Goods at the pro rata rate paid by the Customer and the Supplier shall have no further liability to the Customer in respect of such Goods..
15.5 The Supplier shall not be liable for Goods' failure to comply with the warranty set out in clause 15.1 in any of the following events:
(a) the Customer makes any further use of such Goods after giving notice in accordance with clause 15.2;
(b) the Goods have been tampered with in any way outside of the Supplier's premises, have been placed in abnormal conditions or used for an extraordinary purpose which was not drawn to the Suppliers attention at the time of purchase, have been subject to misuse, incorrect installation, negligence or accident;
(c) the defect arises because the Customer failed to follow the Supplier's oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;
(d) the Customer alters or repairs such Goods without the written consent of the Supplier;
(e) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or
(f) the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.
15.6 Except as provided in this clause 15, the Supplier shall have no liability to the Customer in respect of the Goods' failure to comply with the warranty set out in clause 15.1.
15.7 The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.
15.8 These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.

16. Title and risk
16.1 The risk in the Goods shall pass to the Customer on completion of delivery.
16.2 Title to the Goods shall not pass to the Customer until the Supplier has received payment in full (in cash or cleared funds) for the Goods.
16.3 Until title to the Goods has passed to the Customer, the Customer shall:
(a) hold the Goods on a fiduciary basis as the Supplier's Bailee;
(b) store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier's property;
(c) not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
(d) maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;
(e) notify the Supplier immediately if it becomes subject to any of the events listed in clause Error: Reference source not found; and
(f) give the Supplier such information relating to the Goods as the Supplier may require from time to time,
but the Customer may resell or use the Goods in the ordinary course of its business.
16.4 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause Error: Reference source not found, or the Supplier reasonably believes that any such event is about to happen and notifies the Customer accordingly, then, provided that the Goods have not been resold, or irrevocably incorporated into another product, and without limiting any other right or remedy the Supplier may have, the Supplier may at any time require the Customer to deliver up the Goods and, if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.

17. Price and payment
17.1 All prices of the Goods are listed in pounds sterling, and will be as quoted on the Supplier's Website from time to time, except in cases of obvious error.
17.2 Should there be a change to the price of Goods between the date of acceptance of the Order by the Supplier and the delivery date, the Supplier shall inform the Customer of this and request confirmation of the Customer's agreement to the new, revised price by email. The Customer will be able to cancel the order if this is not acceptable, provided said Customer notifies the Supplier in writing within 48 hours of the day on which it receives such e-mail notification regarding the change in price of the Goods. In the event of such cancellation, the Customer shall receive a full refund of the price paid for the Goods as soon as possible, and in any case, within 30 days of the day that notice of cancellation was given by the Customer.
17.3 The Supplier may, by giving notice to the Customer at any time up to 10 Business Days before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:
(a) any factor beyond the Supplier's control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
(b) any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Specification; or
(c) any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate or accurate information or instructions.
17.4 The price of the Goods is exclusive of the costs and charges of packaging, insurance and transport of the Goods (unless the Goods are stated as qualifying for free delivery), which shall be charged to the Customer at the time of placing the Order and payment in accordance with clause 17.5 and are inclusive of amounts in respect of value added tax (VAT).
17.5 The price of the Goods is payable upon the placing of an Order. The Supplier accepts the following cards: Visa, MasterCard, UK Maestro, JCB/JCL, Switch and Solo. If a Customer does not wish to pay online, it may contact the Supplier with card information via phone, or alternatively make payment by BACS or cheque.
17.6 When the Order is placed on the Supplier's Website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach the Supplier's system and are not held in clear text on any web site.

18. Guarantee/refund policy

18.1 Pressure treated timbers come with a minimum 12 year guarantee against rot or insect attack. For a full refund on damaged Goods as a direct result of rot or insect attack the following conditions have to apply:
18.2 The timber must:
(a) not have been the subject of misuse, incorrect installation, negligence or accident; or
(b) not have been placed in abnormal conditions or used for an extraordinary purpose which was not drawn to the attention of the Supplier at the time of purchase; or
(c) have been maintained in accordance with the instructions laid out in the terms and conditions.
18.3 All Softwood Goods are supplied pressure treated with a light green preservative to enhance the decorative style and protect the timber from insect infestation, fungal decay and rot. The light green colour will fade as the timber is exposed to weather conditions and further staining will be required to enhance the products appearance if not painted already. As with all natural timber products they will be subject to movement and deterioration as they season. This may become evident with shakes, splits and warping. Timber is a natural product and these are not considered to be a fault or defect. The Company cannot cover against natural timber defects this includes, colour variations, knot content in timber, any level of deformation or shrinkage deemed to be normal by the Company. If timber is cut or drilled, it must be treated correctly and immediately with a suitable preservative by you. Any claim in this regard must be made in writing to the Supplier as soon as reasonably practical and in any event no later than 14 days after the damage first becomes apparent to the Customer, accompanied with evidence of proof of purchase acceptable to us.
18.4 The Supplier spray coats the inside and underside of the planters with a bitumen paint. This provides a basic waterproof protection. The planters also need to be lined effectively with a plastic damp proof membrane before planting, otherwise the Supplier cannot guarantee against rot.

19. Weather
19.1 Wood is a natural product and therefore susceptible to certain changes in outside environments. Weather extremes, i.e. temperature changes, will cause reactions in timbers used outside. Heat can cause products to change shape but colder temperatures can reverse the movement.
19.2 This guarantee only covers the cost of replacing the defective timber with identical or comparable timber. Consequential costs, howsoever arising, incurred as a result of replacing the products are excluded. If the Supplier complies with the terms of our Guarantee, we shall have no further liability to you in respect of such Goods.
19.3 Some natural oils can discharge from the products which is a natural occurence and generally hasn't presented a problem, however we have had a small number of instances where the oils have left stains on painted or rendered walls and tiled/paved terraces. It is not a long term problem - as the timber naturally weathers it stabilises and the residue stops discharging.
19.4 These conditions do not affect your statutory rights.

20. Shortages or incorrect goods
It is the responsibility of the Customer to check its Order carefully upon receipt. Any shortages or incorrect Goods received must be reported to the Supplier in writing within 48 hours of delivery. The quantity of any consignment of Goods as recorded by the Supplier upon delivery to the Customer shall be conclusive evidence of the quantity received by the Customer on delivery unless the Customer can provide conclusive evidence proving the contrary. Deviations in quantity of Goods delivered from those stated in any Contracts to which these Conditions apply shall not give rise to a right to reject on the part of the Customer and it shall have no right to claim for damages for breach of Contract but will only be obliged to pay at the contract rate for the quantity of the Goods delivered.

21. Limitation of liability
21.1 Nothing in these Conditions shall limit or exclude the Supplier's liability for:
(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979; or
(d) defective products under the Consumer Protection Act 1987.
21.2 Subject to clause 21.1:
(a) the Supplier shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any direct or indirect or consequential loss or damages (including without limitation: pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss, costs, damages, expenses or charges whether caused directly or indirectly) arising under or in connection with the Contract;
(b) the Supplier shall accept no liability whatsoever for loss or damage to the Goods in transit or storage unless the same shall be caused by the Supplier's negligence in which event, the Supplier's liability shall be limited to the value of the Goods;
(c) nor shall any delay entitle the Customer to terminate or rescind the Contract;
(d) the Supplier's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Goods.

22. Force majeure
Neither party shall be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event. A Force Majeure Event means any event beyond a party's reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party's), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.

23. General
23.1 Assignment and other dealings.
The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
The Customer may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Supplier.
23.2 Notices.
Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service, commercial courier, fax or e-mail.
A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 24; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier's delivery receipt is signed; or, if sent by by fax or e-mail, one Business Day after transmission.
The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
23.3 Severance.
If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
If [one party gives notice to the other of the possibility that] any provision or part-provision of this Contract is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.
23.4 Waiver.
A waiver of any right or remedy under the Contract or law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
23.5 Third party rights. A person who is not a party to the Contract shall not have any rights to enforce its terms.
23.6 Variation. Except as set out in these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions, shall be effective unless it is in writing and signed by the Supplier.
23.7 Governing law. The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the law of England and Wales.
23.8 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes or claims).

24. Contact and Notices

Should the Customer need to contact the Supplier, please email using the address info@gardentrellis.co.uk, alternatively, call on 01255 688 361 or write to 355A Old Road, Clacton-on-sea, Essex CO15 3RQ United Kingdom.

The Supplier reserves the right to give notice to any Customer at either the e-mail or postal address provided to the Supplier when placing an Order. Notice will be deemed received and properly served immediately when posted on the Supplier's Website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.

25. Disclaimer

Some natural oils can discharge from Iroko and Western Red Cedar products during the first 6-12 months after installation. This is a natural occurrence and generally hasn't presented a problem, however we have had a small number of instances where the oils have left stains on painted or rendered walls and tiled/paved terraces. It is not a long term problem - as the timber naturally weathers it stabilises and the residue stops discharging. However, if you have a situation where you think it may be a problem, the panels can be sealed at an extra charge with a clear sealer which will help inhibit this from happening.